technical-support

About Us

Mosalam.com takes care of ongoing IT tasks to keep your users productive, your operations efficient, and your systems secure.

IT Strategy and Planning

Conduct IT planning, budgeting, and tracking to help you reach your operational targets.

Unlimited IT Support/Help Desk

Provide 24/7 remote IT support to ensure your end-users stay productive and engaged at work.

Device Management

Keep your local devices secure and up-to-date for optimal efficiency and peace of mind.

Managed Endpoint Security

Management of endpoint security controls to protect end-user devices against evolving threats.

Monthly Health Checks

Best-practice evaluation of your local devices and environment to identify potential issues and vulnerabilities as well as opportunities for optimization.

Managed Detection and Response

Get the added protection you need in today’s heightened cyberthreat environment with MDR that combines AI-powered technology with human expertise.

IT Strategy and Planning

In-depth discovery and development of a strategic plan to optimize IT spending and operations.

A Strategic Approach to IT
Mosalam.com partners with your organization to understand your business and develop a strategic IT plan that meets your short-term and long-term requirements.

An IT Budget that Works for You
We align your IT plan with a detailed budget that achieves your goals — and We track your IT spending to keep you on target.

Unlimited IT Support.

24/7 remote support to help end users with day-to-day IT issues that can impact productivity and morale.

Setup and Onboarding
We set up and onboard new employees on hosted applications and onsite devices to make sure they become effective contributors in no time. `

Help Desk Support When You Need IT
Our IT experts are available around the clock to help your end-users work through issues such as printing problems or password resets.

Device Management

Management and security of onsite devices — desktops, laptops, printers and more — to keep you productive.

Installation and Configuration
We install device and component-level drivers and related software and configure your devices, so they perform as expected.

Security You Can Count On
Mosalam.com will do what it takes to secure your connected onsite device with timely updates, password management, antivirus/anti-malware, and more.

Managed Endpoint Security

Ongoing management of endpoint security (firewall) controls to protect against evolving cyber threats.

Point-of-Entry Protection
We secure the endpoints on your network to block access attempts and other risky activity at these critical points of entry. `

Security-Savvy Expertise
Mosalam.com’s security experts are always on top of the latest trends and technology to ensure your endpoints remain protected against ever-evolving security threats.

Services

Leave IT to seasoned experts who will keep your business running smoothly.

Reduce Costs

Boost operational efficiency and make your budget go further with our cost-effective IT services.

Minimize Risk

Trust our IT experts to eliminate IT disruptions that can impact customer service and revenue.

Increase Productivity

Ensure your end-users stay productive and satisfied for increased retention and better business results.

Stay Focused

Let Mosalam.com handle the daily IT issues that arise so you can focus your time and resources on what you do best.

Why choose us?

Your company's success is our priority. Discover why so many businesses choose us.

Powerful Hosting & Peace of Mind

Our secure, reliable web hosting keeps your website up and running smoothly.
We offer a variety of plans to fit your needs, from basic blogs to high-traffic e-commerce sites.
Focus on your business, leave the technical headaches to us.

Expert IT Support at Your Fingertips

Don't have an in-house IT team? No problem! We provide comprehensive IT outsourcing solutions.
Our skilled professionals can handle everything from network management to security and software updates.
Get the IT support you need without the overhead costs of a full-time team.

Your Success is Our Priority

We go beyond just hosting - we're your partner in online success.
We offer expert advice and ongoing support to help you achieve your website goals.
Choose us and experience the difference a dedicated web hosting and IT partner can make.